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Contact ITCom

ITCom Web Site E-Mail: itcom.web@umich.edu
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Customer Service Center
  • Info on products & services
  • Order assistance
    		•  Phone: (734) 763-2000
    • Option 1: Exchange Voice Mail
    • Option 2: U-M Voice Mail
    • Option 3: Online Service Center
    • Option 4: All other telephone, data, or video services
    • Option 5: Billing for student or administrative accounts
    E-Mail: itcom.csr@umich.edu
    Fax: (734) 936-7787
    Billing Inquiries
    For questions about your ITCom bill    		 Phone: (734) 763-2000
    E-Mail: ITComBill@umich.edu
    Fax: (734) 936-7787
    Computing Accounts
  • uniqnames
  • UMICH Kerberos passwords
  • Account information
    		•  Phone: (734) 764-8000
    E-Mail: itcs.accounts@umich.edu
    Computing Assistance
    For general questions regarding how to use computing services    		 Phone: (734) 764-HELP
    E-Mail: online.consulting@umich.edu
    Repair and Network Operations Center (NOC)
    For network operation questions and telephone repair    		 Phone: (734) 647-8888
    E-Mail: trouble@umich.edu
    Project Managers
    For coordination of departmental voice, video, and data networking projects    		 Project Managers Contact List
    Dial-In
    All U-M dial-in services were discontinued as of July 2, 2007    		 Phone: (734) 764-HELP
    E-Mail: online.consulting@umich.edu
    Lead Team Members
    ITCom organization and Lead Team contact information    		 See the Lead Team Members page.
    * You need a uniqname and UMICH Kerberos password to access Lead Team information.
    If you're looking for a specific ITCom staff member, check the University of Michigan Online Directory or call the University Operator at (734) 764-1817