Telephone Equipment

All products listed are available for purchase by University of Michigan affiliates only.

Products can be purchased through the Online Service Center.

For assistance with product selection or using the Online Service Center, contact ITCom Customer Service.

Purchases can be picked up or delivered. See Pick-Up and Delivery Options for details.

Sets
Basic Telephones		Electronic Telephones		VoIP Telephones
	Conference Telephones		Telephones for the Hearing Impaired
Accessories
	Headsets		Handsets and Cords

Returning New Equipment

The following ITCom Equipment Return Policy must be agreed to before making a purchase from ITCom:

• All returns must be made within 30 days from the original equipment delivery/pick-up date.

• All returns must be accompanied with a copy of the customer's Online Service Center (OSC) Temporary Order Number and/or a copy of the order receipt.

• All returns must be in original packaging with all accessories and documentation included.

If you have any questions regarding this policy, please contact ITCom Customer Service at (76)3-2000 option 4 or itcom.csr@umich.edu.

Recycling Old Equipment

Departmentally owned electronic equipment that is no longer needed or wanted—such as telephones, fax machines, computers, and accessories—should be taken to Property Disposition. See Electronic Waste Recycling for details.