Thursday August 28 2008
Information Technology Central Services at the University of Michigan
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Personal Line Telephone Quick Reference


Call Forward Programmable

  • To Forward Calls Dial access code *96, hear special dial tone, dial 5-digit station number, hear confirmation tone.
  • To Deactivate Dial access code *97, hear confirmation tone.


Call Hold

  • To Hold Call Press TAP, hear special dial tone, dial access code *99, hear confirmation tone.
  • To Return to Held Call Hold down switch hook until telephone rings OR press TAP and dial access code *99.


Call Park

  • To Park Call Press TAP, hear special dial tone, dial access code *93, hear confirmation tone.
  • To Retrieve Call Dial access code *94, dial 5-digit station number where Call Park was initiated.


Call Pickup

  • To Pick Up Call in Group Dial access code *98.


Call Transfer

  • To Transfer Call Press TAP, hear special dial tone, dial 5-digit station number.
  • If Station Answers Announce call, replace handset.
  • If Busy or No Answer Press TAP twice.


Call Waiting

  • To Conniect To Waiting Call Hear call waiting tone, press TAP.
  • To Return to Original Party Press TAP.


Conference: Three-Way

  • To Add Third Party Press TAP, hear special dial tone, dial number of third party.
  • If Third Party Answers Announce conference, press TAP.
  • If Busy or No Answer Press TAP twice.


Consultation

  • To Consult with Another Party Press TAP, hear special dial tone, dial party to consult.
  • If Busy or No Answer or to Return to Original Party Press TAP twice.


Group Intercom

  • To Activate Press #, dial two-digit intercom code assigned to station.


Last Number Redial (LNR)

  • Listen for a dial tone on your telephone.
  • Press the pound key (#) twice.


Message Waiting

  • To Activate an Indicator Press TAP, hear special dial tone, dial access code *80, hear confirmation tone.
  • To Retrieve Messages Dial access code *81, request messages.
  • To Deactivate Your Own Indicator Dial access code *82, hear confirmation tone.


Ring Again

  • To Activate Hear busy tone, press TAP, hear special dial tone, dial access code *95, hear confirmation tone.
  • When Both Stations Are Free Hear Ring Again notification, lift handset, number is automatically dialed.
  • To Cancel (before hearing ring again notification) Dial access code *95, hear confirmation tone.


Simultaneous Ring (SimRing)

  • To Manage SimRing Lift handset and press *110
  • To Turn ON/OFF Press 3
  • To Add a Number to List Press #9+1+ten digits#
  • To Remove a Number from List Press *9+1+ten digits*
    To Hear List Entries: Press 1
    To Delete: Press 07
    To Hear Instructions: Press 0


Speed Calling

  • To Program Code Dial access code *90 (for individual list number) or access code *91 (for group list number), hear special dial tone, dial one-digit code (for individual list number) or two-digit code (for group list number) assigned to number being stored, dial 5-digit number, press #, hear confirmation tone.
  • To Activate Dial * Then the one- or two-digit code assigned to the stored number, press #.
  • To Delete Code Dial access code *90 (for individual list number) or access code *91 (for group list number), hear special dial tone, dial one- or two-digit code assigned to number being deleted, press #, hear confirmation tone.