Telephone Services
Residence Halls, Northwood Community Apartments, Lawyers Club
Dialing Information
Calls From a 565 Telephone
| Type of Telephone Call |
From a Room Phone (565-XXXX) |
| Emergency (Fire, Police, Medical) |
Dial 911 |
| Campus Safety and Security |
Dial 763-1131 |
| Local and Campus Calls |
Dial 7-digit number |
| Direct-Dialed Domestic Long Distance (for direct calls charged to authcode) |
Dial 1 + area code + 7-digit number (wait for beeps) + authcode |
| Direct-Dialed International Long Distance (for direct calls charged to authcode) |
Dial 011 + country code + city code + number (wait for beeps) + authcode |
| U-M Operator-Assisted Long Distance Calls Charged to Authcode |
Dial 0 (U-M operator) |
| Pre-Paid Calling Card Calls |
Dial 1 + 800 (or 888, 877, 866) + carrier's access number + follow voice prompts |
| Campus Directory Assistance |
Dial 0 (U-M operator) or 615-2244 (U-M Automated Operator Service) |
| General Directory Assistance (Local/Regional/Domestic Long Distance) |
Dial 1 + area code + 555-1212 (wait for beeps) + authcode |
| Toll Free Calls |
Dial 1 + 800 (or 888, 877, 866) + number |
| Telephone Repair |
Dial 647-8888 |
| Voice Mail Messages (U-M Message Center) |
Dial 936-5000 |
| ITCom Customer Service Center |
Dial 763-2000 |
Calls To a 565 Telephone
From another 565 telephone: Dial 565-XXXX From a non-565 campus telephone: Dial 9-565-XXXX
(This includes from campus courtesy phones and red box phones outside residence halls' main entrances. See Campus Telephone Exchanges below for information on non-565 campus telephones.) From a local telephone: Dial 565-XXXX From an out of area telephone: Dial 1-734-565-XXXX
Local Rate for Some Long Distance Calls
Some numbers in the Southeast Michigan area that are not in the 734 area code can be direct-dialed as long distance but are charged to your account at the local call rate (currenty $.06/call). For example, calls to Detroit numbers in the 313 area code are only $.06 each when you use your authcode. To find all numbers and exchanges in this category, see How to Determine Your Local Calling Area.
Campus Telephone Exchanges
The new 565 exchange is different than other campus exchanges because you cannot use the shortcut of dialing just the last five digits of a number.
Other campus exchanges are 763, 764, 615, 936, 647, and 998. To dial a number that begins with one of these exchanges from a 565 telephone, you must dial all 7 digits. (This means that if you see a number listed as 3xxxx, 4xxxx, 5xxxx, 6xxxx, 7xxxx, 8xxxx you must dial 763xxxx, 764xxxx, 615xxxx, 936xxxx, 647xxxx, 998xxxx from a 565 telephone.) If you are dialing from a non-565 campus telephone, you must dial just the last 5 digits.
Restricted Numbers and Calls
1-900, 1-700, and 10-10 numbers cannot be dialed from a U-M residential telephone. Also, collect calls to a residential telephone cannot be accepted.
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