Sunday July 6 2008
Information Technology Central Services at the University of Michigan
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Voice Mail Services

U-M Campus Voice Mail Update

Two voice mail services are available to University faculty and staff.

U-M Voice Mail

U-M Voice Mail is a basic voice mail service that can be used on regular (not VoIP) telephones.

Exchange Voice Mail

Exchange Voice Mail has all the basic features plus these advanced features: management of your mailbox from a phone or computer, ability to receive fax messages, and a voice (speech) interface or a touchtone interface while on the phone. If you are currently an ITCS Exchange e-mail user, adding Exchange voice mail to your account allows you to access all your messages through one unified mailbox. Exchange Voice Mail can be used on regular and VoIP phones.

U-M Message Center and Centrex Meridian Voice Mail

Message Center and Centrex Meridian voice mail systems are being phased out and no new orders are being taken for them. However, documentation is still available:

Voice Mail Orders and Assistance