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 Overview Getting Started Setting Up MWireless Access Locations & Maps Frequently Asked Questions Security & Usage Issues Network Administration Information Security & Usage Issues
Ethical and responsible use is expected at U-MMWireless and UM Wireless Network are a part of the University of Michigan information technology environment. You must be authorized to use these resources. As an authorized user, by your use of either of these resources, you have implicitly agreed to abide by the highest standards of responsibility to your colleagues—the students, faculty, staff, and external users who share this environment. You are required to comply with all University policies, state, and federal laws concerning appropriate use of information technology. Non-compliance is considered a serious breach of community standards and may result in disciplinary or legal action.Read more about the University of Michigan policies concerning the ethical and responsible use of information technology resources at: http://www.umich.edu/~policies/
Security and PrivacyWireless technologies are relatively insecure. A number of different technologies utilize the 2.4Ghz and 5Ghz communications bands, including: wireless computers, cordless phones, microwave ovens, and Bluetooth. These devices may interfere with wireless LAN connections. It is also possible for Wireless LAN radio signals to be intercepted by unintended receivers.MWireless is the most secure wireless network on campus available to all U-M faculty, staff and students. It is a Wi-Fi Protected Access 2 (WPA2) network that is based on the IEEE 802.11i standard and uses the Advanced Encryption Standard (AES) to encrypt all of the data between your wireless device and the Access Point (AP). It provides the strongest level of encryption available today. Before using MWireless, you will need to configure your wireless device. Information on how to configure various wireless devices and operating systems is available in the Setting Up MWireless section of this Web site. Once your system has been set up, you will be able to login to MWireless using your U-M uniqname and UMICH Kerberos password. To use MWireless, the wireless device you are using must be able to use WPA2 Enterprise security. Most laptops produced in the last four years should be able to use WPA2 Enterprise. You can check the Wi-Fi Alliance Web site to see if the device in your computer is WPA2 Enterprise certified. UM Wireless Network is an open network. Your password is encrypted during the login process. However, once connected your data is not secured unless you are using a secure application such as a VPN or SSL Web site (mail.umich.edu is a secure Web site). Look for the lock icon in your Web browser to determine the security of the Web pages you visit. A closed lock icon indicates the Web page is secure. It is very important to make certain your computer always has the latest anti-virus software and security patches installed. Using the software available as part of the U-M Blue Disc will help increase the security of your network sessions. Information about computer security and privacy is available online.
Secure Wireless Connectivity from Off-campus LocationsWhether using a wireless or hardwired connection from office campus to connect to a U-M network, you can increase the security of your connection to by using a Virtual Private Network (VPN).
Using Your Wireless Device Other PlacesYou can use your wireless device in many locations on the University of Michigan campus, see Access Locations & Maps.Many off campus locations such as airports, coffee shops, hotels, and etc. offer wireless connectivity. In addition, consumer-oriented IEEE 802.11a/b/g/n, IEEE 802.11a/b/g and IEEE 802.11b/g access points, sometimes called "base stations" are available from a number of vendors for home use. Properly configured, the you can use the same wireless device you use to connect to UM Wireless Network in these other locations. NOTE: There several standards used for wireless communication; they are not all IEEE 802.11a/b/g/n, IEEE 802.11a/b/g, or IEEE 802.11 b/g.
Getting a "Blue Screen" when trying to connect to UM Wireless Network?If your Windows laptop crashes and displays a Blue Screen with an error message, called the Blue Screen of Death (BSOD), and then reboots, when trying to connect to UM Wireless Network, most likely there is a problem with the wireless driver on the laptop. This symptom may not appear at other wireless sites (your home, local Hotspots, etc.).If the laptop has an Intel 2200bg wireless card, the wireless driver must be upgraded either with the generic Intel driver or one provided by the laptop manufacturer. This issue is detailed and links for driver updates can be found on the Intel Corporation web site. If the laptop does not have the Intel wireless chipset, it is still recommended that the latest wireless diver be installed. If you still experience the problem, please contact um_wireless_network@umich.edu for additional support.
Wireless NetiquetteThe wireless LAN is intended to enable mobility and in general is not considered a replacement for hardwired Ethernet connections such as those found in Campus Computing Sites, University Housing student residence hall rooms, and offices in University of Michigan buildings. A wireless network, no matter what the bandwidth, is a shared resource. Some netiquette applies when using either MWireless or UM Wireless Network in area colored maize on the University of Michigan wireless locations map :
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